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Hostaway Onboarding Instructions

NOTE: Rentalz.com is exclusively for inventory managed by a property management company defined as: 

  • A PM must have at least five properties.
  • A PM must have a consumer-facing, online booking website with a custom domain (e.g., acmevacations.com).
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Step 1

Complete this form which will provide detailed terms and conditions for your properties as well as contact information for reservations.  

  • No Set up fees or listing fees.  
  • Post departure commission.  
  • Property Manager is the Merchant of Record
  • See Rentalz distribution T&Cs in the document above.

If you would prefer to meet and discuss Rentalz.com

Step 2

  • Ensure that all properties you would like distributed on Rentalz.com are activated in Hostaway
  • Click on the marketplace channel to get the API Key and Account ID
  • Property Manager MUST copy both the API Key and Account ID and send them to Integrations@Rentalz.com
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Click on Connect
  • In Marketplace, locate Rentalz and then click on Connect
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Create API Key
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Step 3

Once you activate the Integration to Rentalz.com,  it takes +/- 3 business days for the integration to complete.

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Step 4

  • You will receive an email from a Rentalz support team member at this time to conduct a test booking or rate comparison and a test inquiry
    (if you choose to accept inquiries).

Step 5

  • You will receive access to your Rentalz dashboard.
    The Rentalz dashboard includes tabs which include inquiries, bookings (with invoices attached), properties (with links to all your properties). 

    Inquiry tab (if you choose to accept inquiries):

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Booking Tab
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Property tab

Step 6

You will be invoiced for the Rentalz commission when the stay is complete, typically due 14 days after invoicing.  Most payment methods are accepted.